| Frequently Asked Questions | |
| Member FAQs | |
| What are the benefits of membership? | |
| How long does my membership last? | |
| Can I cancel or return my membership? | |
| What do I do if I lose my card? | |
| What if I do not receive my membership/reward card? | |
| Can I use my membership card for online orders? | |
| Member FAQs | |
| What are the benefits of membership? | |
| Your membership card entitles you to 10% off any regularly priced new or pre-ordered video game (including console, handheld and PC), video game accessories and strategy guides. |
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| How long does my membership last? | |
| Memberships are valid for one year from registration, after which club members can renew on a yearly basis. | |
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| Can I cancel or return my membership? | |
| As with game software, only unopened Gamers Savings Club packages may be returned. Memberships can not be cancelled but will automatically expire after one year. |
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| What do I do if I lose my card? | |
| Contact us via the link above and make sure to include your original 6-digit activation code. You should receive a new card in 3-4 weeks. |
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| What if I do not receive my membership card? | |
| Contact us via the link above and make sure to include your original 6-digit activation code. You should receive a new card in 3-4 weeks. |
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| Can I use my membership card for online orders? | |
| No - our current membership program is for in-store purchases only. | |
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